Delivery

1. Sagawa Express (Japan Post in the case of remote islands): Shipping fee 550 yen

2. Yamato Transport DM flight: Shipping fee 180 yen

You can choose either of the above.

However, some products are large in size, so 1. Sagawa Express ( Japan Post for remote islands) only.

Free shipping for purchases over 4,400 yen (tax included).

For delivery by "Sagawa Express":

-Delivery date and delivery time can be specified. The time zones that can be specified are as follows.

8:00 to 12:00

12:00 to 14:00

14: 00-16: 00

16: 00-18: 00

18:00 to 20:00

19:00 to 21:00

・ If you specify the above date and time, please go to the Shopping Cart page, and then enter the desired date and the above time zone in the "contact column" at the bottom left of . please give me.

・ Please specify the desired date and time after 4 days from the date of purchase.

・ If you do not specify the desired date and time, you will arrive earlier.

・ "Delivery" is not supported.

・ The tracking number will be notified by the email "Contact for product shipment" sent after the product is shipped. Check the delivery status from here .

For delivery by "Yamato Transport DM flight":

・ It is a delivery method to post to the mailbox of the destination. You can pick it up even if you are absent.

・ The sales office cannot be closed.

-You cannot specify the desired delivery date and time.

・ It usually takes 2 to 4 days from shipping to arrival, but in rare cases it may take longer.

Estimated delivery

(from Tokyo) within 400km: The day after next

400km or more: 4th day (including shipping date)

For delivery by "Japan Post" (only when the delivery address is a remote island):

・ It will be delivered by Letter Pack Plus.

・ It will be delivered face-to-face.

・ You cannot specify the desired date and time for delivery.

・ The tracking number will be notified by the email "Contact for product shipment" sent after the product is shipped. Check the delivery status here .

・ When paying by credit card, Amazon Pay, Apple Pay, Google Pay, Shop Pay, PayPal, cash on delivery (Sagawa Kyubin): We will ship within 2 business days after ordering. increase.

・ For bank transfer and postal transfer payments: We will ship within 2 business days after confirmation of payment.

Confirmation after ordering

The order completion screen will be displayed, and an automatic reply email will be sent to the email address you entered. If you do not receive the automatic reply email, sorry to trouble you. Please contact us from the link.

・ Each order will be sent to one location.

・ If you contact us before shipping, we will ship multiple orders together.

・ It may not be possible to specify the date and time depending on the area such as remote islands.

・ There may be a delay due to reasons such as delivery area, traffic, and weather.

・ If your parcel is returned due to a long absence or refusal to receive it, we may charge the round-trip shipping fee and the shipping fee for resending.

You can choose from the following three methods.

1. "EPacket by JAPAN POST / Japan Post ePacket (= airmail)"

・ Up to 2 kg

・ Tracking is possible in some areas.

・ It will be an airmail.

・ The shipping fee will be cheaper than "Japan Post EMS".

・ The delivery time will be longer than that of "Japan Post EMS".

2. "EMS by JAPAN POST / Japan Post EMS"

・ Up to 30 kg

・ Tracking is possible in many areas.

・ It will be an airmail.

・ Shipping fee will be cheaper than "DHL EXPRESS EASY".

・ The delivery time is almost the same as "DHL EXPRESS EASY" in many areas.

3. "DHL EXPRESS EASY"

・ It is more reliable than other delivery methods.

・ Tracking is possible in many areas.

・ It will be an airmail.

・ The shipping fee will be considerably higher than other shipping methods.

* Shipping fee will be notified by email after check-out. Please check the total amount and make a payment if there is no problem. Please be assured that payment will not be made before confirmation.

・ Please see below for details on each delivery method.

・ Currently, due to the influence of coronavirus, " Japan Post e-packet" and "Japan Post EMS" to some countries and regions " is not available.For customers in areas where they cannot be selected on the delivery method selection screen, 3. Only "DHL EXPRESS EASY" is available

・ We will ship within 2 business days after your order.

・ Saturdays, Sundays, and holidays, Obon, and New Year are closed.

Confirmation after ordering

The order completion screen will be displayed, and an automatic reply email will be sent to the email address you entered, so please check it. If you do not receive the automatic reply email, please contact us from the here link.

・ Each order will be sent to one location.

・ If you contact us before shipping, we will ship multiple orders together.

-You cannot specify the date and time.

・ If your parcel is returned due to a long absence or refusal to receive it, we may charge the round-trip shipping fee and the shipping fee for resending.

-In addition to shipping charges, customs duties, other import taxes, and customs fees may be incurred based on the laws of the country of delivery. In that case, the customer is responsible for the charges. Please contact the relevant organizations in each country for details.

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