<tc>[ Domestic Shipping ]</tc>
You can select either of the following delivery methods two pages ahead, but if you select "Sagawa Express" and specify the date and time, "1. Sagawa Express" below this page Please select the desired date and time in the "Specify delivery date and time" field .
* Some products are large in size (4301 Outdoor Ashtray, etc.), so " Sagawa Express ( Japan Post Letter Pack Plus for remote islands" ) ”Will be delivered .
・ Sagawa Express (Japan Post Letter Pack Plus for remote islands)
・ Shipping fee 550 yen
・ Delivery date and time can be specified. ( 4 days after the date of purchase)
・ If you do not specify the delivery date and time, you will arrive earlier.
・ "Delivery" is not supported.
* In the case of remote islands, Japan Post Letter Pack Plus will be applied. (Delivery face-to-face, date and time cannot be specified)
・ Yamato Transport DM flight
・ Shipping fee 180 yen
・ It is a delivery method to post to the mailbox.
・ The sales office cannot be closed.
・ Delivery date and time cannot be specified.
・ It usually takes 2 to 4 days from the date of shipment to arrival, but in rare cases it may take longer.
For details and precautions, see " Shopping Guide ".
Customer registration
・ Customer registration is not always required when shopping.
・ Registering as a customer has the following advantages.
- When ordering, you can easily recall the registered contents without having to enter the name of the sender or delivery address each time.
- If you register frequently used destinations in advance, you can easily call them from the list when ordering.
- You can check the order history.
・ If you wish to cancel your registration, please contact us from the " Contact Us " page.
Payment
[Purchase in Japan]
Credit card: VISA, Mastercard, American Express, JCB can be used.
Amazon Pay: You can log in and pay with your Amazon.co.jp account without registering as a member on our site.
Apple Pay: You can use this service if the credit card company registered with Apple Pay is Mastercard, American Express, or JCB. Visa is not available.
Google Pay: You can use this service if your credit card company registered with Google Pay is Visa, Mastercard, or American Express. JCB is not available.
Shop Pay: You can use this service if your credit card company registered with Shop Pay is Visa, Mastercard, American Express, or JCB.
PayPal: Various credit cards registered with Paypal can be used. Please see here for details.
Cash on delivery (Sagawa Express): When the item arrives, the delivery person will be required to pay the item price plus the cash on delivery fee (330 yen). We accept cash or various credit cards.
Bank transfer: Please transfer the product price to the following account. Please bear the transfer fee. After confirming payment, we will ship the item.
Branch name: Ikebukuro branch
Account type: Normal
Account number: 5068900
Account name: F) Abitax
Postal transfer: Please transfer the product price to the following account. Please bear the transfer fee. After confirming payment, we will ship the item.
Japan Post Bank
Symbol-number : 0012-0-768382
or
Store number: 019
Deposit type: Current
Store name : 〇19 (Zeroichikyu)
Account number: 0768382
Account name: Abitax Co., Ltd.
[Purchase from overseas]
Credit card: VISA, You can use Mastercard, American Express, and JCB.
Apple Pay: The credit card companies registered with Apple Pay are Visa, Mastercard, Available for American Express and JCB.
Google Pay: The credit card companies registered with Google Pay are Visa, Mastercard, Available for American Express. JCB is not available.
Shop Pay: The credit card companies registered in Shop Pay are Visa, Mastercard, etc. Available for American Express and JCB.
PayPal: Various credit cards registered with Paypal can be used. Please see here for details.
Delivery
[Domestic delivery]
1. Sagawa Express (Japan Post in the case of remote islands): Shipping fee 550 yen
2. Yamato Transport DM flight: Shipping fee 180 yen
You can choose either of the above.
However, some products are large in size, so 1. Sagawa Express ( Japan Post for remote islands) only.
Free shipping for purchases over 4,400 yen (tax included).
For delivery by "Sagawa Express":
-Delivery date and delivery time can be specified. The time zones that can be specified are as follows.
8:00 to 12:00
12:00 to 14:00
14: 00-16: 00
16: 00-18: 00
18:00 to 20:00
19:00 to 21:00
・ If you specify the above date and time, please go to the Shopping Cart page, and then enter the desired date and the above time zone in the "contact column" at the bottom left of . please give me.
・ Please specify the desired date and time after 4 days from the date of purchase.
・ If you do not specify the desired date and time, you will arrive earlier.
・ "Delivery" is not supported.
・ The tracking number will be notified by the email "Contact for product shipment" sent after the product is shipped. Check the delivery status from here .
For delivery by "Yamato Transport DM flight":
・ It is a delivery method to post to the mailbox of the destination. You can pick it up even if you are absent.
・ The sales office cannot be closed.
-You cannot specify the desired delivery date and time.
・ It usually takes 2 to 4 days from shipping to arrival, but in rare cases it may take longer.
Estimated delivery
(from Tokyo) within 400km: The day after next
400km or more: 4th day (including shipping date)
・ The tracking number will be notified by the email "Contact for product shipment" sent after the product is shipped. Check the delivery status from here .
For delivery by "Japan Post" (only when the delivery address is a remote island):
・ It will be delivered by Letter Pack Plus.
・ It will be delivered face-to-face.
・ You cannot specify the desired date and time for delivery.
・ The tracking number will be notified by the email "Contact for product shipment" sent after the product is shipped. Check the delivery status here .
Days to ship
・ When paying by credit card, Amazon Pay, Apple Pay, Google Pay, Shop Pay, PayPal, cash on delivery (Sagawa Kyubin): We will ship within 2 business days after ordering. increase.
・ For bank transfer and postal transfer payments: We will ship within 2 business days after confirmation of payment.
Saturdays, Sundays, and holidays, Obon, and New Year are closed.
Confirmation after ordering
The order completion screen will be displayed, and an automatic reply email will be sent to the email address you entered. If you do not receive the automatic reply email, sorry to trouble you. Please contact us from the link.
Others
・ We cannot change the delivery address, change the contents, or cancel the product after it has been shipped.
・ Each order will be sent to one location.
・ If you contact us before shipping, we will ship multiple orders together.
・ It may not be possible to specify the date and time depending on the area such as remote islands.
・ There may be a delay due to reasons such as delivery area, traffic, and weather.
・ If your parcel is returned due to a long absence or refusal to receive it, we may charge the round-trip shipping fee and the shipping fee for resending.
[Overseas delivery]
You can choose from the following three methods.
1. "EPacket by JAPAN POST / Japan Post ePacket (= airmail)"
・ Up to 2 kg
・ Tracking is possible in some areas.
・ It will be an airmail.
・ The shipping fee will be cheaper than "Japan Post EMS".
・ The delivery time will be longer than that of "Japan Post EMS".
2. "EMS by JAPAN POST / Japan Post EMS"
・ Up to 30 kg
・ Tracking is possible in many areas.
・ It will be an airmail.
・ Shipping fee will be cheaper than "DHL EXPRESS EASY".
・ The delivery time is almost the same as "DHL EXPRESS EASY" in many areas.
3. "DHL EXPRESS EASY"
・ It is more reliable than other delivery methods.
・ Tracking is possible in many areas.
・ It will be an airmail.
・ The shipping fee will be considerably higher than other shipping methods.
* Shipping fee will be notified by email after check-out. Please check the total amount and make a payment if there is no problem. Please be assured that payment will not be made before confirmation.
・ Please see below for details on each delivery method.
・ Currently, due to the influence of coronavirus, " Japan Post e-packet" and "Japan Post EMS" to some countries and regions " is not available.For customers in areas where they cannot be selected on the delivery method selection screen, 3. Only "DHL EXPRESS EASY" is available
Days to ship
・ We will ship within 2 business days after your order.
・ Saturdays, Sundays, and holidays, Obon, and New Year are closed.
Confirmation after ordering
The order completion screen will be displayed, and an automatic reply email will be sent to the email address you entered, so please check it. If you do not receive the automatic reply email, please contact us from the here link.
Others
・ We cannot change the delivery address, change the contents, or cancel the product after it has been shipped.
・ Each order will be sent to one location.
・ If you contact us before shipping, we will ship multiple orders together.
-You cannot specify the date and time.
・ If your parcel is returned due to a long absence or refusal to receive it, we may charge the round-trip shipping fee and the shipping fee for resending.
-In addition to shipping charges, customs duties, other import taxes, and customs fees may be incurred based on the laws of the country of delivery. In that case, the customer is responsible for the charges. Please contact the relevant organizations in each country for details.
Return / Cancel
・ If you wish to return or exchange the item, please contact us within 7 days from the date of arrival of the item. We will get back to you with information on how to respond.
-If the product or quantity is incorrect, or if it is defective (dirty or damaged), we will replace it with a non-defective product. In the unlikely event that the same item is out of stock, we will refund it after returning it.
・ We will bear the return shipping fee from the customer to us and the re-shipping fee from us to the customer. In the case of returns due to customer's circumstances, the return shipping fee will be borne by the customer.
In addition, we cannot accept returns or exchanges in the following cases.
・ Products that have been used once
・ Some bargain items
・ Limited items
・ If the customer is scratched, dirty, or damaged
・ Products without packaging (bags, boxes, cases)
・ If the product was not purchased from the Abitax online store
・ Items that have been delivered for more than 8 days
・ If you do not contact us in advance